If there is one area of Enterprise Management and IT Security that is underutilized, it is certainly automating processes and corrective actions, one of the main strengths of the tools themselves. Built over the course of decades, the process automation knowledge base of EHI-INSM Inc. can be integrated into your existing solution in a short period of time, or delivered as part of our professional services for framework and best-of-breed solutions. The result is that most administrative tasks can be automated, thereby eliminating “operator error,” and has an active awareness, so that when existing corrective actions are exhausted, you can easily add additional steps to the automation, or secondary/tertiary automations to event processing, in order to resolve issues in a proactive fashion. Typical uses include triaging issues that are real-time or post-mortem, regarding application errors, service and process restarts, initialization of fault-tolerant clusters, self-recovering backup/restore and cloning operations, storage area network (SAN) and network attached storage (NAS) replication, etc.